char helpdesk

At char we strive to offer the best possible service. And to make our support service as efficient and agile as possible, we ask you to send us your requests using this form.

Report an incident

Name and surname *

Email *

Many incidents and/or queries can be resolved more quickly with prior telephone communication, so it would be extremely useful if you could provide us with a telephone number and contact hours.

Preferred method of contact *

Contact hours

Separador de sección

Name of hotel / company / distributor *

Select your product *

Separador de sección (copia)

Title *

Tell us in as much detail as possible what is the issue you need to resolve. *

Add files, images or screenshots that can help us (optional).

Haz clic o arrastra archivos a este área para subirlos. Puedes subir hasta 6 archivos.

Abizenak

Casillas de verificación *

I accept the terms and conditions of data protection

Resources

Remote assistance

Download and run Teamviewer to provide our technicians with the Teamviewer ID code to enable remote access to your computer.

Download

FAQs

Check our frequently asked questions and access the documentation of our applications.

View FAQs